Platform Services & Solutions
Comprehensive ServiceNow platform services designed to optimize your digital workflows and enhance organizational efficiency
IT Service Management
Complete ITSM suite for incident, problem, and change management
Software Management
Comprehensive software lifecycle and license management
Asset Management
Complete visibility and control over IT assets and resources
HR Service Delivery
Streamlined HR processes and employee self-service portals
Security Operations
Integrated security incident response and vulnerability management
IT Operations Management
Comprehensive monitoring and analytics for IT infrastructure
Deployment Models
Cloud Native
ServiceNow cloud platform with full PaaS capabilities including auto-scaling, global CDN, high availability, and real-time updates
Hybrid Integration
Seamless integration between cloud and on-premise systems with API gateway, data sync, SSO integration, and legacy support
Multi-Instance
Separate dev/test/prod environments with controlled promotion including environment isolation, CI/CD pipeline, automated testing, and release management
Footbridge Active ServiceNow
Engagements
Our expertise deployed across federal and intelligence agencies
Intelligence Community
Supporting 4 agencies across the DMV with classified ITSM, ITOM, ITAM, and custom apps
Army
Advising on Enterprise Asset Management strategy and implementation
Air Force
Providing elite ServiceNow talent on one of Hanscom AFB's largest programs
State Department
Delivering enterprise ITAM/ITSM platform customizations
Navy
Driving ITAM and SPM across multiple Naval installations
Research Community
FFRDC/UARC partners with architecture and dev in secured environments
Footbridge Difference
Employee-Owned
No external stakeholders. We serve missions, not shareholders.
Elite Talent and Unmatched Delivery
Largest cleared ServiceNow bench in industry with best-in-class delivery capabilities to come through on any ServiceNow skill set
Clear path for every employee to attend Knowledge
Flexible PTO, training/military leave
Direct PM relationships, open communications, and ample in-person get togethers
Active internal community with daily collaboration, product development, and idea-sharing
Implementation Methodology
Proven methodologies and best practices for successful ServiceNow implementations
Agile Implementation
Iterative development with continuous feedback and rapid delivery
Waterfall Implementation
Sequential development with comprehensive planning and documentation
Hybrid Approach
Combined methodology leveraging benefits of both agile and waterfall
Integration Architecture
Enterprise-grade integration solutions connecting ServiceNow with your entire technology ecosystem through secure, scalable, and reliable data flows
Data Integration
Seamless data flow between ServiceNow and enterprise systems
Cloud Connectors
Native integrations with major cloud platforms and SaaS applications
API Management
Comprehensive API gateway and management for secure integrations
Event Streaming
Real-time event processing and message queuing for system orchestration
Governance & Risk Management
Compliance Management
Comprehensive framework for regulatory compliance and audit readiness including SOC 2 Type II, HIPAA, FedRAMP, GDPR, and ISO 27001
Identity & Access
Role-based access control and identity governance for ServiceNow platform with RBAC, privileged access, identity lifecycle, access reviews, and SOD controls
Data Governance
Data quality, privacy, and lifecycle management across all ServiceNow instances covering data classification, privacy controls, data retention, quality metrics, and lineage tracking
Risk Management
Proactive risk identification, assessment, and mitigation strategies including risk assessment, threat modeling, vulnerability management, business continuity, and incident response